ICICI Lombard
Customer service people have mislocated me

Dear Sir,

I received a phone call from icici lombard stating that there is a medical policy for self and the premium for two years will be 6616/-

and this will be paid by your icici credit card as the have tie up with Lombard

The monthly EMI was 311 /-

I asked them on phone whether there will be any interest charged for the Amount,

They denied the fact that no interest will be charged.

Now i received an sms from ICICI Bank that the interest will be charged on your total premium of Rs 6616 /-

I called lomabrd to cancel the policy as they had told wrong information

Now they are telling that if u cancel the policy u wull be charged cancellation charges of Rs 952 /- as it is just one day before the policy been made

I have email it to the customer service of Lombard and i have copied it and send it below

But till now i had not got there reply

So iam writing it to u

Please do the needful

Ananthan

&--Original Message&--

From: Ananthan M.Bhavani Shankar [ananthan1974@gmail.com]

Sent: Thursday, Jul 2 11:41AM

To: livehealthy@icicilombard.com [livehealthy@icicilombard.com]

Cc: customersupport@icicilombard.com [customersupport@icicilombard.com]

Subject: Re: ICICI Lombard General Insurance Policy Soft Copy *

Dear Sir,

This is in regards to my policy no :4034i/FPP/04800075/00/000,

Ur Customer service people called me and told me about the policy and the details,

But they did not tell me that the interest will be charged for it,

When i asked repeatedly about the interest part on my Premium they denied that there will be no interest charged on my policy,

Now when i want to cancel my policy due to above reasons they are telling that u should pay cancelltion charges,

Is the company fooling the people in this way,

Reply

Ananthan

Company: ICICI Lombard
Country: India

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