ICICI LOMBARD/HEALTH INSURANCE
FAULT ASSURANCE GIVEN BY EXECUTIVE FOR GETTING THE POLICY

Dear Team,

I had received a call from ICICI Executive named Mr. Siva & Mr. Shyam seated chennai (Phone number:044-42842443) yesterday (30-01-09) saying that they are going to increase the credit limit of my card for which they had asked me to take the ICICI Lombard Insurance in order to show the reason to government for increasing the limit. They had told me to accept the verification call which would be received from ICICI lombard for which they had sent a mail to ICICI lombard I believe. Before receiving the call itself, I told Siva that I dont want insurance, but he requested me like anything and told that he is from amount processing team and he told that he'll immediately deactivate once he receives the forms from ICICI Lombard for his further process. He confirmed me that no premium is required to pay from my side in this regard and he also told that this premium amount will not appear in my statement as he is going to deactivate the policy in next seven days. He told me to give a call once I receives the SMS confirmation from Lombard. Finally I accepted the verification call and the amount has also been debited from my credit card. When I'm calling the above said number the response I received from them is arrogant and they are not responding even. Somebody is saying that Siva/Shyam are on leave and somebody is that they will come after an hour etc.,

When I had a word with toll free ICICI customer care number this morning (044-42088000), I came to know that such calls are fake and they had told that they are lodging a cmopliant. However I was cheated finally and I expect some response against such cheaters roaming in peaceful India. Please guide me how to proceed further to get my amount back.

Regards,

AL.Thenappan

Mumbai.

Company: ICICI LOMBARD/HEALTH INSURANCE
Country: India

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