ICICI Lombard/ ICICI Credit Card
Policy received even when not accepted

After I received my new ICICI Credit card got a call from ICICI saying that I was being offered a mediclaim policy from ICICI Lombard. I have refused to accept it but still the calls kept coming. One day there was this call from ICICI Credit Card saying that he would connect me to ICICI Lombard for mediclaim policy. Even as I said that I am not interested, the caller said that there are going to be three verification calls- two from ICICI Lombard and a final call from the credit cards division itself and I am supposed to say yes for the policy in the first two calls and then say no in the final call, only then my policy will be cancelled. He also said that only ICICI credit cards division reserves the right to block the amount from my credit card and once I say no in the final call, the amount will be credited back to my account. I didnot believe it at first and kept refusing the policy during the first or second verification calls from ICICI Lombard. I kept on receiving calls from the same person (with a muslim name- I cannot remember the name) from ICICI credit card repeating the process. Finally I gave in and followed as said (he assured me that even if my first statement shows the payment it will be credited back in the next). I received my first statement showing the premium for the policy- I waited for the second hoping it would be credted back but it didnot happen on top of that it was being charged in the form of EMI's for which I have not made any request.

I feel that this is some sort of scam being done by ICICI. I also hold a savings account and demat account of ICICI and have been a customer for two years. I feel like ending my relationship with ICICI one and for all.

Company: ICICI Lombard/ ICICI Credit Card
Country: India

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