ICICI prudential life insurance
ECS complaint

Hi,

I Hold a policy with ICICI prudential Life Insurance since 2007 & i had signed for ESC service

but to my horror the ECS is deducted on the 29th of every month, i have repeatedly requested the insurance company to change the ECS date but they tell me that its as per the initiation date of the policy & there is no way possible to change the ECS date of withdrawl (they have also mentioned a RBI ruling for the same which i have never heard of).

Adding on to that i even offered to pay a premium in advance to solve the problem at my end but the company excutives told me that if I pay a premium in advance they will not withdraw the funds through ECS for that particular month & continue doing the same every time I pay an advance premium.

Kindly help & do let me know if there is nay substance in the company executives telling me about the RBI ruling on ECS

Thankz -Anubhav Alok

Company: ICICI prudential life insurance
Country: India

  <     >