ICICI prudential life insurance
WRONG CHARGES ON CUSTOMER

My Policy NO.02085226 bought on September premium receipt no.8099901 dated 28/09 for Rs.20000.00 paid by cheque, second renewal on 05/12 receipt no.09724776 paid on-line Rs.15000/-

at the time of payment on line information shows that there is a credit of Rs.5000.00 in my account hence I have to pay Rs.15000only, 4th renewal on 8th december receipt no.19817901 for Rs.20000.00 paid online. Now premium holidays started. Suddenly I got a letter on 15th feb.'09 from your prulife co.regarding revival of my policy due to short payment made on 2006 Rs.5000.00, hence I have to make payment of Rs.25000.00 with a personal health declaration within 21st Mar'09. I made the payment of Rs.25000.00, receipt no.69157160 dated 7th March. On 15th mar.'09 I got a letter from ICICI prulife that I have to make a medical test within a month time for reinstatement of my policy and the related expenses I have to borne. I have done my medical test on 28th March. Now I wants to know why shall I pay the charges for medical test. The whole thing made by the mistake of ICICI PRULIFE INSURANCE CO. Short Payment of Rs.5000.00 made on 2006 and informing me on 2009 this is mistake by the co.and for that I will not pay charges for my medical test. Please let me know whether my charges will be deducted from my policy or not. I am waiting early reply from your end. If you deduct the charges I will go to court because I have all the document with me.

Thank you and waiting for your early reply.

S.P.Roy

CC: lifecomplaints@irdaonline.org

Company: ICICI prudential life insurance
Country: India

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