Idea
WRONG COMMITMENT TO CUSTOMER

DEAR SIR,

I SHASHIKANT R CHOUDHARI HAVE PURCHASED PREPAID CARD OF IDEA CONNECTION FOR 50RS. FROM BORIVALI EAST (MUMBAI) NEAR SANJOG WINE SHOP FROM YOUR IDEA DEALER. I HAD TAKEN THIS CARD BECAUSE I WAS TOLD THAT YOU WILL GET FREE 200 TO 300 MINS. IDEA TO IDEA FREE FROM 11 PM TO 6AM. AND THIS IS A LIFETIME INCOMING FREE CARD. BUT I HAVE NOT RECEIVED ANY FREE TALK TIME WHICH IS FREE FOR IDEA TO IDEA. WHEN I ASKED DEALER HE SAID MIGHT BE COMPANY HAS STOPPED THIS SCHEME.IN SUCH CASE WHAT SHOULD I DO? CUSTOMER TAKES THE CARD ON DEALERS FAITH NOW HE IS SAYING YOU GO TO IDEA GALLERY. PLEASE HELP IN THIS CASE.MY IDEA MOBILE NO IS 9702571681. MY CONTACT NO IS 9819224315.

REGARDS,

SHASHIKANT

Company: Idea
Country: India

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