Idea
Deduct Amount from my Account

From 8 june to 9 june I lost Rs 9 from my IDEA account number 9891676792. This is a prepaid number. When I call to cusmtomer care they told me that I sent SMS in roaming at night. But in reality I have not sent any message on these days from my account. I rarely used SMS service through last 3 years. I usualy prefer to call rather than SMS. When I ask to customer to stop my SMS service they refused. I asked the number on which I sent SMS as per their record but they refused to give me numbers details. I also lost Rs 26 some days ago but that time I am not sure. But when I watch my account reality comes and in two consecutive days Rs 9.00 deducted from my account. So please help me on this.

Regards,

Dinesh Kuma

Company: Idea
Country: India

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