Idea
AMOUNT DEDUCTION FROM MAIN BALANCE WITHOUT REASON

Dear sir,

i am an idea subscriber n my mobile no. is 919507527671.

since last 10 days from now my account balance had been deducted twice.1st time on 24th july of about 21 rupees n today of about 25 rupees.when i ask reason from the customer care executive he says 'u are being charged for web access'.

yes i'v accessed the web n downloaded about 120kb both the times and according to their plans it should cost rs.2.40 or atmost 3-4 rupees but deducting that much amount is really illegal.i want my money back sir plz help me...

md.naseem

ranchi, jharkhand

pin no. 834001

mob no. 919507527671

Company: Idea
Country: India

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