Idea
THREATENING CALLS

This complaint is with reference to threatening calls which me and my parents got from an idea customer care executive, who did not know how to speak to a customer. She stated that my colleague Amit Poddar had a post-paid account and he has not got his bills cleared yet. I asked them, "What do I have to do with it? " So she staight away screamed at me saying, "Since your number has been found almost so many times while you talk to him, therefore, you are the point of reference and abused me for why Amit Poddar is not paying his bills."

Firstly, I want to know who is the lady who threatened me over the phone call. Secondly, merely if I had long call durations with Amit Poddar on his no., does not mean that i would become hir referee, automatically. He was my colleague and we did talk for long hours due to our projects. But even this much i dont need to explain. Still out of the blue i got unnecessary threatening and abusive calls from idea cellular. I need immediate action against this particular executive. The numbers from which i got same calls was 9911233632 and 9871000378, . The name of the Executive was RAKHI. Me and my parents should not get any threatning calls from idea cellular.

Best,

Bhavna Bansal.

Company: Idea
Country: India

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