Idea
Bill related

I have taken a plan for GPRS.This plan gives me 500 MB of free download at Rs 399 per month. During everyday usage, the company charges 10 paise /10 Kb. Only when the bill is generated, the effect of GPRS pack comes into effect. My credit limit is Rs 1000. Even if I browse for more than 100 MB, the "UNBILLED AMOUNT" crosses Rs 1000. A simple calculation will reveal that the total unbilled amount, if I will use GPRS for 500 MB, will cross Rs 5000, which will eventually reduce to Rs 400-500.I have been receiving continuous calls for the same asking me to deposit interim payment of Rs 1000. I have explained this issue to several executives who call me daily but there has been no action done.

Also, I mailed to the help desk of Maharashtra Goa circle of IDEA, but there has been no reply from them as well.

I have been called when I on roaming and then charged for that call.

I have talked to a couple of the floor managers of IDEA who have always promised to help me solve the problem but to no affect.

Company: Idea
Country: India

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