Idea
Egarding sms pack & extra charges
- 01-05-2010
- 203
I have a pre paid connection from the idea . i got one pack of 25 rs for sms pack they always deduct amount as pr norms, this time i got one more pack after which i wn't be charged with daily rent . at the same time i made requests to the company that i want to change my sms pack but they did not bothered at all i got 330 rs prepaid coupen on 30th of dec.2009 but company without informing me started deducting one rs pr sms, then immediately i inquired about the same n i was told that still that rs.25 sms scheme is going on on my phone. to my utter disappointment again one ruppee per sms is deducted i am trying to register my complaint but all is in vain. please help
Company: Idea
Country: India