IDEA CELLLAR LTD
Extra amount charged

Hi Sir,

I am a regular customer of idea from last 4 years. This time, i am getting frustated by the false excuses given by the Idea head office people in Rohtak.

I raised an issue 2 months back for closing of idea connection, after so many complaints and escalations that got closed but still the extra amount charged is not getting Paid back as a waiver even after the confirmation from IDea headoffice persons in Rohtak. 3 weeks ago, i visited idea office for Adjustment of extra amount charged, the Person Mr. Kuldeep Kataria from Head office of ROhtak confirmed that he has fwded the issue and i will be getting back the amount as waiver within 2days, but after 1 week also when i dint get any amount, he again confirmed that i will be getting amount in 2 days, still its been 3 weeks and my amount is not getting Adjusted and still i am getting false confirmation that the amount will be settled today. And moreover now he is not picking up the phone. This is the very unhealthy and irresponsible behavour which i was not expecting from Idea. Please do something regarding this.

Regards

Tipur Madan

9911191629

Company: IDEA CELLLAR LTD
Country: India

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