Idea Celluar Post paid connection
Regarding refund of security money

Dear sir,

I had used two idea idea post paid connection numberd as 9927611167 and 9927611168 around 1 yr back... after stisfctory using of the services and with due payment of the bills i request for my connection to be cut and my connection was cut with all bills being cleared by me.

I got my refund checks 2 months later but the probem arose when the spelling of my name was written wrong on those cheques. It was written Shriesth Kulsresth in place of SHIREESH KULSHRESHTHA.

I went to the bank to ask if it culd be refunded as suggested by the customer care executive of Idea cellular Sanjay place agra..but those checks were returned back to me and then i submitted those cheques to the executive there at Idea cellular sanjay place agra.. then again month passed i contacted him but he used to just beat arnd the bush and tell me tht its bioeng processed..

Sumtimes he wuld just ignore my phone calls but after a certain period of time he told me to contact the Zonal Office at Agra.. I contacted there and the exectutive told me tht he had seen the cheques then which had been with him for a period of 1 month i guess nd told me tht my work of getting the cheques reissued with correct name would be done and within a period of 2 months ill get back my cheques..

Those chequest were of a value Rs arnd 500 each.. now after a period f 1.5 monts when i hav contacted the zonal office at agra they say tht the work cannot be done and its my mistake i didnt get the name corrected when the connection was active thought i had asked the idea customet executive at sanjay place to get tht corrected nd he had taken it in a light manner and said it made no difference... and i can very well assure u tht i hav written the name correctly on the preconnection form tht u give... Now these ppl are not able to find those cheques back when i asked them for the uncorrected forms back nd making one or the other excuses..

Sir.

I kindly request u to look into the matter as its a matter of the hard earned money of mine and a total of Rs 1050 of mine are at stake... M sure tht ull look into the matter and look into my aspect of matter too as i need money..

Company: Idea Celluar Post paid connection
Country: India

  <     >