Idea Cellular
Value Added Service without consent

Hi,

I have idea prepaid no. 9822363382 which i am using since last 6 Years. On dated 02 May I have got the message "We got ur Dialer Tone activation request. U will be 1st charged for song selection & then for rental. If u have less than Rs15, Idea Jingle will play as ur DT." send from IZ-55465 at time 14:55:14.

I got second message "Your subscription to RBT_SEL_CRICKET NZ haz been activated. Thank You. " sender 55456. at time 15:30:29 and the third message was "You have been successfully charged for Cricket Dialer Tone for this series..." sender IZ-55456 at time 15:10:52

when i check my balance it reduced by Rs. 45. I iimmediatly contact to customer care and asked for why you activate this service when i was not request for it? then the person from CC told me you send us message for it. when i asked him for date and time he was unable to give me that. But I feel i have been cheated (looted) by the 'idea' .

I even request him to return by amount to my account. I don't want this service but he told me that amount can not refund.

So what i have to do?

-Atul Pawa

Company: Idea Cellular
Country: India

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