Idea Cellular
Payment of Bills

Idea Cellular :

I am a post paid user of the cellular company.

Last month, I deposited my bill (in time) through check in the

drop box available near my house. It usually takes only

one day to reach the check to the company.

After 10 days, I my outgoing was barred and the computer

response system, told the reason for the same is not paying bill

in time (in fact I deposited the same 10 days ago).

After talking to the customer care, as per their information

the check was not received. So, I dispatched one more check to the

company. Next day, the customer care operator of Idea told me that

it would take 2 to 3 days for them to receive the check and till then

I have to wait and my outgoing call would remain barred.

I got frustrated after all this. Still, keeping patience, I then deposited

the bill through credit-card and my no. got activated. As i deposited the bill,

as per Idea people, they didn't received my check, I thought its better to stop

the two checks, so I did the same.

After few hours, (when I made my payment on-line my phone got activated,

I received 2 sms from idea that they have received both the checks!!! (Unbelievable, the check which they couldn't receive for 10 days, they received it in a few hrs after the on-line payment...??)

After a few days, I got a message that Rs.100 is added to my bill as fine for late payment.

And then I got one more message that Rs. 450 has also been added to my bill, as I stopped the check..(which they didn't get!!..)

So, I would suggest everyone NEVER USE IDEA...!!

It can really cange your life!!!

Company: Idea Cellular
Country: India

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