Idea Cellular Limited
Chiting

Dear Sir/Madam,

I am using this connection from long time, on 8th of this month I received one SMS stating that if I will recharge for Rs.45.00 I will get 59 mins free STD based on that I had recharged for the same in same day but I didn’t received free mins I got only Rs.39.00, immediately I called to customer care they told me with in 2-4hrs it will active, till next day it’s not activated. 10th I call to customer care for the same they had taken the complain, every day I am calling them and giving date to rectify the problem. On 14th they called me and told me that problem got solved but when I checked *457# it was not showing, after that again I called to them they told me I have to recharge again to get the facility I told them clearly that I had already recharged for Rs.45.00 I need for the same they told me on 17th you will get call and problem will be solved, today Mr. Kamlesh call me and told me same story. till date I was interacting with Mr. Gouss, Mr. Karthik, Mr. Antony, Ms. Sweety etc.

Company: Idea Cellular Limited
Country: India

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