Idea Cellular Limted
Harrassment of their customers

Bill no. 0033738567 dated 10.3.2011 was paid through cheque no. 994629, but it unfortunately bounced. Therefore an immediate payment was done through credit card. For this this IDEA people immediately deactivated the servicea for a moanth or so without any information. On dialing them 5-6 times they respondedand told that we have to pay Rs. 200/ extra for bouncing of cheque. On our request that the services should be terminated they told us that we are NOT required to pay anything extra. But to our surprise in the next bill they sent us they had added 200/ extra. IN OTHER WORDS THEY DO NOT KEEP TO THEIR SPOKEN WORDS. On my requesting them that the extra payment should be adjusted in my forthcoming bill I have received no reply from them since 20th April exept that " Dear Idea Customer,

We thank you for writing to us.

This is a system generated acknowledgement to confirm the receipt of your e-mail. We will get back to you at the earliest.

We value your association with us and look forward to your continuous patronage with Idea.

Warm Regards,

Nodal Officer,

Idea Cellular Ltd.

Kidly do help. I am too hopeful from you.

Thanks,

Dr. Renu Chauhan

Company: Idea Cellular Limted
Country: India
State: Delhi
City: New Delhi

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