Idea cellular postpaid connection
Bill details not provided and legal notice sent

I Pralhad N Tavarageri received hard copy of the bill for idea number 9702030156 today dated 28/12 and the amount charged is Rs. 1479.65 /-

I am fed up with speaking to the customer care regarding the bill issue, as i did not get any call bill details. Earlier i was informed that the bill amount due was Rs . 260.93 and i assured to pay the same on 01/12 after getting the detail bill, in the mean time all of a sudden they are sending me the above mentioned amount bill (i.e 1479.65 / -). It is really surprised.

The above mentioned number sim was lost and i informed to CC to block the number for safety purpose. And it was informed that the detail bill will be sent to me on my mail id as well as through post.

But still i am getting bill for the month of November. but still i did not received any detailed bill.

Question: If the user is not getting any detail bill and the operator are asking to pay how much amount bill they have generated than please justify how to judge and confirm what types of call made and to whom, is it possible?

I tried on customer care toll free number but not able to reach.

For other operator connection i am receiving detail bill where i can justify how many calls i made and how much i have to pay. Its a clear vision.

I have received a legal notice from the Mohit Gadkari and company advocates

Please suggest

Regards

Pralhad

Company: Idea cellular postpaid connection
Country: India

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