Idea customer care
Incomplete SMS

I have got message on 18/02/09 from Idea on my Mobile (No.-9891302226) related to unlimited call at night between 11p.m.to 6. a.m. for 30 days. for activation of this new tarrif scheme, you will have to dial *150*146 hash (symbol) and after dialing the same Rs. 146 would be deducted from your balance. I dialed the same no. for the activation of this new tarrif scheme and Rs. 146 has been deducted form my balance.

When I made a STDcall to my wife at 11.05 p.m and talked with her around 52 Minutes, Rs. 52 (Rs. 1per minute) has been deducted from my balance. When I consulted with Idea Customer care Executive, he told that this scheme is only for Local call while in message, neither it was mentioned that it is only for local call nor any term and condition releted instruction was mentioned. if this scheme was only for local calls it should have been clearly mentioned. it shows that their intention was to cheat the customers

Company: Idea customer care
Country: India

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