Idea-Customer Care-Pre paid service
SORRY! NO VOICE TOWARDS GRIEVANCES OF CUSTOMER!

The crux of the entire problem is that-

 The Customer Care Officer must be made available if Idea is really has A ‘ True

Desire’to serve.

 Here as per existing automatic system no solution is available on the finger-tips

as claimed

 No literature whatsoever it may is easily available disclosing its all aspects.

 The latest example of the Ad dated 06.11.2009 published daily News Paper

‘Gujarat Samachar which interalia do not through any light as to get the facility Talk time

of what amount will be available to the subscriber [conditions apply-validity 1 year]

 Are You Happy with last wordings of my feelings towards ALMOST CATAGORISED AS

HIDDEN WORDS- by customers/subscribers feel that their money is snatched from their

Pocket

 New slogan in the said Ad- in font EK SE BADHKAR EK- In addition to 1p /sec for short

duration talk recharge with Rs.69/ 50p /min for long duration talk recharge with Rs. 99

 Is it a healthy Ad! In a Space of 25 CM X 15 CM Idea could have provided 4/5 examples

If or the re-charge vouchers of amount with the facility of talk time available!

Is it clear that the subscribers have such expectation which certainly can be fulfilled!

OVERALL COMMENT- AS TO WHY FONT [4] IS USED FOR IMPORTANT THINGS.

ANY RESPONSIBLE AUTHORITY WOULD BE ABLE TO REPLY MY FEELINGS WHICH

IS A VOICE OF MAJORITY OUT OF 51 BILLION SUBSCRIBERS OF IDEA!

Company: Idea-Customer Care-Pre paid service
Country: India

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