Idea/gprs
GPRS

Dear Sir,

I used GPRS service (Rs 25 per day scheme) from IDEA for the mobile no. 9848821346 from 06 july.

On 12 july (between 13:00 to 14:00) I called to IDEA customercare to terminate the service. In reply I got a SMS from IA-52799, in this SMS they mentioned the service reference no. 91999125 & time of processing by 14 july at 10:00 am.

Because they mentioned 14 july at 10:00 am. so I used the GPRS for some browsing & download.

Without informing IDEA deduct ~ Rs 600 from my balance.

I want to back my money/balance whatever IDEA deducted.

Please help me to come out the situation.

With regards

Atul Kumar

9848821346

Company: Idea/gprs
Country: India

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