IDEA MOBILE
Not getting service on mobile after recharge

Sir

I have recharged my sim with mb: 9012636262 on 7 Aug with a amount of Rs. 160/- and at that moment I got a message that my recharge was successful. But the scheme for which I have made that recharge was not applied.

Actually the scheme was that after having my recharge my local call chrages would decrease to 60/- paise instead of 1/- rupee for 1 year. But till yet the service is not applied to my mobile.

When I reported the matter to the dealer from which I have made my recharge he said to talk to customer care centre by the mobile no. on which I have made my recharge. And I have tried many times to contact to the customer care, but unable to do so due to busy network.

Aishwarya Kumar

D302/5

IIT Kanpu

Company: IDEA MOBILE
Country: India

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