Idea new connection
Activation

I wish to bring to your kind notice that I have taken a post Paid New Connection on 24/9 from their authorised agent M/s Midas Marketing Solutions, C-23, 1st Floor, South Extn., New Delhi -49 vide Cash Receipt No. MMS-115/1173 dated 24.9.09 for Rs. 250/- and they issued me Idea No. 9718940063 with the assurance that the same will activate within 48 hours.

In this connection I have submitted my ID proof, and while contacting their customer care they are trying to fool me by assuring again within 48 hours vide calling ref. 2571346 ib 27th September and again I contacted them on 29.09.2009 vide their calling reference No. 87047208 and their senior give on same time ref.87048207, but still I am waiting to activate my idea connection.

In this context today i.e. 1/10/09 while contacting them their atitute very embrassing me and they disconnect the line.

You are requested to kindly intervene in the matter and penalise them.

With kind regards

Mahesh Dutt Arya

Company: Idea new connection
Country: India

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