Idea post pai(d)n
Migration issue and charged extra bill for no reason

I have a post paid connection and used for 2 years, finally decided to migrate that post paid to pre paid. I made a call to cust care executives, at first they have given wrong address to visit the Idea care center, got the correct address from another guy the one who was passed the road and went to idea care and asked the same to migrate the connection, They said, they dont have the sim cards and asked to vist another idea care which was 5 km far from that center, i went there and got the same answer and i have been asked to vist another idea care center which was also nearly 7 km far away. They have also given the same answer like... they dont have the sim cards to migrate the connection. I have got the irritation on the dirty idea people and immediatly asked to deactivate my connection. For the she said that... i will have to pay all my billed and unbilled due amount. As i was having only unbilled due amount, i was ready to pay the amount and enquired her to give me the detaills. She had given very strange details like... Unbilled amount 422 (approx), monthly rental 255 and service charges 45.Totally she had asked me to pay Rs.733. But my account is (online) displaying only 422 rs unbilled amount.

This is the idea people (better to called idiot people) are working and charging service charges for their idiot services.

Company: Idea post pai(d)n
Country: India

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