Idea/ post paid sim card
Network problem
- 03-24-2009
- 43
Dear sir,
ref: my no 9702333390, 9702555531
as mention above i have given complaint on 12/03 and my communication id :435649 to customer care regarding network problem at my resident address: navin deep ganga chs lts, flat no.5, gopal nagar rd no.2, dombivli east, as my complaint was suppose to solved in 4 day told by ur executive after 4 day another 4 day it will take to solved network problem and ur technical person was suppose to visit at place but no one has come till date .but till date problem has not been solved and ur customer service told me today ur complaint has been closed. Can u tell without any person coming and without solving problem how can u closed my complaint and ur executive sunil with whom i have spoken today and communication id :4642722 told me network problem cant be solved and complaint for same cannot be taken.
If the problem cant be solved give me in writing.
Company: Idea/ post paid sim card
Country: India