IDEA PREPAID
Forcing internet monthly charges without my consent or authorization

Hi,

I had never agreed or requested for deducting internet rental charges and to my surprise i found out that every day 5 rs were deducted for the same. Initially i was unaware as why my prepaid balance diminished so quickly. There was no clue (SMS/alert) for deductions. When i enquired at customer care i was surprised to know that i had requested for the same. Even after pleading for half an hour and trying to explain that gentelman did not agree that i had not asked for that.

I had asked for proof of when i had requested but he simply kept on repeating the same thing. I want to raise a complaint against this and want all my money back.

First of all these people call you all the time and bother you about new services that company had to offer and then to meet their target or something they forcibly put you in some scheme and by the time you know what had struck you are already in loop.

Again requesting you to reimburse my money back. For my mobile number the team may please contact me on my email.

Thanks & Rgs

Gurnam Singh

Company: IDEA PREPAID
Country: India

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