IDEA PREPAID
NOT CONTINUING MYSMS SCHEME

RES.SIR

MY SMS 56 SCHEME IS RUNNING FOR TWO MONTHS FIRST TIME I RECHARGE THEN SECOND TIME RENUED BY YOU.ON THIRD MONTH 20 AUG09 MY SCHEME IS GOING TO EXPIRED AND RENUE DATE IS 21 AUG BUT INSTEAD OF RENUE ON SAME DAY YOU RENUE IT 22 AUG AFTER MY COMPLAIN TO YOUR CUSTMERCARE OFFICER I HAVE IT RECORDED IN MY MOBILE BUT I DIDN'T GET TIME SO MAILLING COMPLAIN TODAY. BECAUSE DELAY CAUSE BY YOU IN YOUR SYSTEM UPGGRADETION I HAVE TO PAY NORMAL SMS CHARGE FOR ONE DAY WHICH COST ME NEAR ABOUT 30-35 RUPEES.

I REALLY DON'T KNOW WHY SHOULD WE SUFFER FOR YOUR TECHNICL PROBLEM delay cause by you to auto renue my scheme that is your fault i have more then enough balance for auto renue

Company: IDEA PREPAID
Country: India

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