IDEA PREPAID
WIHTOUT INTIMATION CHARGING FEES

I HAVE BEEN FOOLED BY IDEA PREPAID ..(CHUP REHKAR BHI UNHONE MERE ACCOUT ME SE KAFI PAISE KAT LIYE ...)

1.IN THE MONTH OF FEBURARY I GOT NEW IDEA NUMBER AND AFTER THAT I NEVER I HAVE NEVER AVTIVTED ANY SERVICES OR I HAVE NEVER GIVEN ANY INTIMATION FORM MY SIDE TO START ANY OF THE SERVICES... SUNDDELY I RECEIVED THE NEW SERVICES FO LOVE PICTURES MESSAGES, AND MONTLY 30 RUPEES ARE BEEN DEDCUTED FORM MY ACCOUNT...

2. I CALLED THE CUSTOMER PEPOPLE AND NOW THEY ARE UNBLE TO SOLVE ANY PORBLEM AND JST ONE THING IS ONLY WHICH THEY CAN DO IS... THEY R ONLY ESCAPING FORM MY COMPLAIN BY ARGUING THAT THEIR SYSTEM IS INTO UPDATION AND THEY DONT HAVE THE INFORMATION...

TODAY 24 MARCH I AM TRYING TO TALK AND GET THIS PROBLEM SOLVED SINCE 11.30 AM, BUT WHAT I GOT IN RETURNED IS NOTING... EITHER THEIR SYSTEM IS DOWN OR THEY DONT HAVE ENOUGH INFORMATION ..THT IS WHT THEY SAY...

I TALKED TO SUNITA AT GANDHINAGAR FOR MORE THAN 35 MINITUES BUT AT LAST SHE HANGED THE CALL AND KETPT ASIDE REQUESTING ME TO BE ON HOLD I WAS ON HOLD WAITNG FOR HER REPLY...

SECOND TIME A CALLED AT 12.15 AM SAME DAY AND I FOUND NOOPER ON LINE SAME WHOLE SOTORY I REPEATED AGAIN AND SHE TOLD ME TO SYSTEM IS NOT WORIKNG... I REWUESTED TO TRANSFER THE CALL TO SUPERVISIOR AND THAN KANAN CAME ON LINE AND SHE WAS AS UNBALE TO TALK TO ME...

THE POROBLE IS THAT I AM BEEN CHARGED 30 RUPEES FORM LAST TWO MONTHS FOR THE SERVICES WHICH I HAVE NEVER AVIALED AND NEVER EVER INTIMATED TO START THE SEVICES .. AND I JST WANT MY THAT I CAN GET MY 30 X 2 = 60 RUPEES WAIVED OFF OR BALACE BACK IN MY PREPAID ACCOUNT

IN SHORT COUSTOMER PEOPLE CANNOT HEPL ME OUT AT LAST I HAVE TO FILE A COMPLAIN

Company: IDEA PREPAID
Country: India

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