Idea - recharging - validity - reg
Equest to refund Rs.175/- which idea erroneously received

Sir,

I am the user of idea connectivit since long time with 9948830679.

Today i had a bitter experience of loss of Rs.175/- which paid towards 180 days validity.

The details - on 8-6-09 i went to the idea Cellular, Dealer M/s R.K.Agencies, D.No.50-50-33/2/1, Shop No.4, Priyadarsini Towers, Gurudwara Jn., Visakhapatnam and paid Rs.175/- towards 180 days validity and Rs.50/- towards talk time. The dealer has processed the same and which in turn reflected in my mobile vide 3891 & 3892 at 20.49.43 hrs stating the routin "your last recharge successful with Rs.175.0. Now A/c balace is Rs.25.83. Thanks for using Idea services... recharged... balance etc." with this i was under the impression that my connection valitidy extended for the next 180 days.

But to my surprise today ie 9-6-09 when i want to contact my friend in the morning i heard " the idea chitchat vallidity completed hence call cannot be processed". Then i approached the dealer, who informed that the connectivity expired on 7-6-09 and hence the Rs.175/- has lost in simple. In this connection i am unable to understand at the stage of advanced technology, when my connectivity is not valid, how the service provider 'successfully recharge' and receive the Rs.175/-. In case if it cannot be processed. Then they have to return my amount of Rs.175/-. but simply for the sake of confusion, the prestageous cellular like Idea cannot punish its customers and ask them to loose the amount. which has to look into to return the amount and initialize certain measures to restrict such type of bitter experiences to the loyal customers.

Company: Idea - recharging - validity - reg
Country: India

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