IDEA Sim Card Dealer
Grievance

Recently I have been on a holiday in Goa and went to a dealer called 'Om Sai Music' in Calangute Market, Below Plantain Leaf Restaurant, Almita III, Shop No.27, Calangute, Goa, India on 13/11/09 to buy an IDEA Sim. IDEA Sim (Rs150) was recommended by our family & friends over there as it has good reputation. I also bought some top-up and a charger for my "sonyericsson" c510. After 4 days I received a message from IDEA saying my documents were not yet received by the network service provider, i.e. IDEA, if I don't submit these I would lose connection permantly. I tried phoning the dealer (on his land line 0832 2282620 and mobile # 9890510510) from my mobile and the guest house landline but was unsuccessful. I asked the locals (at whose guest house we lived) what the message meant and they suggested to see the dealer personally, phoning wouldn't help. So I went to the shop with my husband. On speaking to him about the message he took the phone from me and started to look at the msg!! All the while holding & doing something with my phone just under the level of the counter, meanwhile a young boy tried his best to block my view of what was going on.

And I am sure he replaced my original Sony Ericsson battery with a fake one (which probably had some battery power that I could use until I got back to the guesthouse and make a call or two, after which the mobile switched off).

It didn't even occur to me that the dealer would play any such mischief. I now have doubt that has also replaced my memory card which is situated in the side slot with a fake one.

Can I trust any dealers back home? (I'm Indian married to a english gentleman. It's becomming difficult who to trust in my community. Can I hold my head high and say that I'm proud of my country? India.).

Company: IDEA Sim Card Dealer
Country: India

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