Idea telecom
Frogery

Respected sir,

Myself Pushpendra kumar jain having your idea prepaid connection. Sir, a call from Idea customer care execeutive Mr. Rakesh on dated 25 th nov. 2009 on my cell no. 9911976904 and he tell an attractive plan on my no. that my no. is selected. and a plan of Rs. 300 is avaliable for you in which 300 minutes per month for whole life time are avaliable from your esteemed organization afterthat lacal call from idea to idea 10 paise, idea to other networks 30 paise and STD 50 paise per minutes andv there is no roaming and local in other than home network. Afterthat i am interested in the aforementioned plan and he sent his representative and he tell same plan except 300 minutes is also avaliable in Rs. 500 and 750 (444 mintes and 1250 minutes per month respectively) and he talk to Mr. Rakesh about the said plan and Mr. Rakesh was agreed then i paid for two plan of Rs. 500 and 750 and he provide me a new sim (Sim no.89910453070946464525) and representative said your sim with plan is activated within two hrs. but nothing is happen since 28 nov. 2009. When i call on mr. rakesh providing numbers they all are switch off or if ringed the call is not attending. Then i go for idea Rajnagar outlet, Ghaziabad and complaint about this frogery and they forward my complaint (Reference number 91463633) to your execeutives and also registered FIR to Kavi Nagar Police Station, Ghaziabad. After complaint and FIR, I try to mr. rakesh providing numbers then Mr. Rakesh attend my call and he feel guilty for this frogery and he promised me that plan is activated on both of your number but SIM that was providing by my representative is wrong and he would be send an activated SIM with plan of Rs. 750 and he says when i receive new SIM the old issued sim will be returned and i believed on that person. He sent Mr. Vijay as a representative on dated 30th nov. 2009 and he gave me a new prepaid SIM (SIM No. 89910484070988283612) and i returned old SIM (Sim no.89910453070946464525) but none of plan is activated afterthat i called to Mr. Rakesh, he lie but no plan is activated on any SIM. Mr. Rakesh given me following numbers in which i called manytimes:

9911945502

9911019898

9911504990

Sir, I hope from your esteemed organization to take necessary step and return my paid amount with my other expenses.

Thanking you for your kind consideration, fruitful and prompt response.

With Regard's

Pushpendra Kumar Jain

Company: Idea telecom
Country: India

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