IFB
Non- delivery of microwave oven cookery book

I purchased a microwave oven (30SC2) from the military canteen on payment of Rs.8408 vide invoice no.: DEL/NTS/4842/08-09, dated 21 jan, 09. I understand that a COOK BOOK/COOKERY BOOK is given free of cost along with the oven and every company provides it religiously. When it was not made available by the military canteen, i started contacting the customer care centre and also the following officials namely: SHRI BHARAT BHUSHAN, MR. SUBHASH, MR. RAJIV, Ms. MONICA and MR. NAVEEN and a few others whose names i do not remember. Each and everyone promised to provide the book within 2 to 3 days by courier. SHRI BHARAT BHUSHAN wanted me to pay Rs 500 for this book for which i was also ready. Subsequently, he expressed his helplessness conveying that the book was out of print and it will take 15 days time. Unfortunately, more than 3-4 months have passed but to no avail. I have been perpetually waiting for the cook book to be delivered on the basis of the empty promises of IFB staff. I have now no option but to approach the consumer court followed by ventilating my grievnces through the media if the book is not provided within 7 working days in the following address:

Ipsa rath

c/o. Dr B.K Mohapatra

V/1 Shri Lal Bahadur Shastri Rashtriya sanskrit vidyapeeth, Qutub Inst. Area, New Delhi - 16

Phone no.(M)- 91- 9868521777

(O)- 9111- 26851251

(R)- 9111 - 26525793

Company: IFB
Country: India

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