IFB
DEFECTED PIECE AND POOR SERVICE

I've bought new I.F.B machine model SENATOR 6 K.g on 21-08-09 from Gupta Electronics unser Invoice no. 9057 dated 21-8-09.

Within two days of purchase problems started with the machine and till date has not been taken care off.

All my efforts to get resolved my complaints have failed despite matter being discussed with even Senior officer including Mr. Gurvinder who is area incharge.

Problem is that initially its Motor was not working, after long chase it was changed after 5 days, even after that neither is machine loading Surf itself and is making lot of noise when it comes to Spin the clothes.

Sir, did i've done any mistake to rely upon such a reputed company and having such long time reputation all over the world, this is a defected piece and should be changed immediately which is mentally torturing me, to be on worse side even now your customer care people have stop responding.

Please help me and not harass any more.

Company: IFB
Country: India

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