IFB Washing machiene
Fire causing materials

Dear Friends,

Today when we started using our IFB Elena washing machine, it seemed normal. We went off to sleep, later my mother who was in adjacent room smelled smoke. When she tried to enter bathroom with the machine she saw a lot of smoke and fire. She could not get in and woke me. I forced myself in the bathroom corridor holding my breadth back and I saw the washing machine blazing with smoke. I quickly called my other family members. The switched off the power supply and got a water hose (no sand was available). They got the fire down. Later when we inspected the machine it was still hot with the front panel burnt and part of the door holding the clothes burnt. The back wire was intact thereby ruling out any short circuit fire from the panel. I called there consumer complaint number and got a holding period of a day on a number ticket number 2929470.

Now friends I have a complaint against the company for making a product which can catch fire and let it burn for so long. Clearly the material used in this home appliance is not fire evasive and it catches and spreads fire easily. How can they use such materials. Now the machine has burnt down leaving my bathroom fully scared and the expensive clothes inside torched. More importantly it could have triggered a huge fire if we did not check it in time and was a serious threat to life and property. IFB should immediately do the need full and address our problems.

sameer yadav

lucknow

Company: IFB Washing machiene
Country: India

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