IFB WASHING MACHINE
Very Poor Service After Sales

Dear Sir,

Kindly tell me whats my fault if I purchase IFB washing machine. I have purchased the machine on 22-10 (from Garg Sales, Patiala) and wait for the installation and demo. They are saying that we shall provide the demo with-in 48 hours but nobody came to my home even after 10 days of purchase.

I am very sorry to say that on 27-10 service person came to my home at near about 5pm, and he dont know for what he is here.i.e we are asking the dealer for installiation and demo of the washing machine and IFB service person came here to attend the customer complaint (as mentioned on the job card no. SE/10/410) for checking that machine is not working. I dont know what is this, i cant expect such kind of things from such a reputed company.

After spenting rupees 23000/- one day (27-10) me and my wife both take leave from our job and wash the clothes by hand shame on IFB service.

Now there is water leakage started from the machine and the rubber of the door closer is getting hard. I sent my complaint on 10-12 and till now 14-12 nobody contact me. and today my machine also start dancing while spinning.

So i request all the people "do not purchase the IFB washing machine"

Company: IFB WASHING MACHINE
Country: India

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