IFB WASHING MACHINE
Pathetic Service

My IFB washing machine is under AMC. I am located in Noida. Repeated calls to the call center get the same stupid response that the complaint will be attended in 24 hrs. It's been more than a week and no service engineer has turned up. There is no higher authority with whom one can lodge complaint. The phone number of the service franchises for the area are not responding to calls. This is the worst service ever for any of the appliances that I own. IFB simply charges inordinately high AMC amount to customers and does not provide any service nor does it compensate in any way for its poor service. They should be made to refund the AMC amount along with punitive charges for irresponsible and fraudulent trade practices - their call center should be hauled up for being rude and irresponsive to customer complaints. IFB should be forced to recall all its defective products and refund the cost of purchase along with punitive damages.

Company: IFB WASHING MACHINE
Country: India

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