IFB WASHING MACHINE
Service

I had some wrinkle problem in my from loading washing machine sometime back. I phoned up IFB service and two young boys came and started operating the machine. Then they told me that the water controlling apparatus has gone fut and wanted to change that. They had a few spares with them and they told me that they would change that. When I saw what they had I had my own doubts about them because they did not take that out of a new packing and they all had grease on them. They wanted INR650 for that and another 150 for the service. As I had doubts about those spares and their words, I asked them whether those are new. Thay told me that the company sends them in bulk and no packing is provided for those spares. Then they left as I was not ready to accept their words. I sent a mail to IFB as the next time I operated it the water did not stop even after the whole drum was full. Came a person and he told me that the wire has been disconnected by those boys and there was no need for any service too as it was functioning well. These people who come for service either cheat you like this and get money. If you don't accept to pay and raise doubts, they create problems in your machine. Beware.

In India there is still we find a lack on honesty among the workers and these companies employ the young who are not properly trained for such work.

Company: IFB WASHING MACHINE
Country: India

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