IFB WASHING MACHINE
Not rectified the fault for 3 months

I have purchased a IFB Executive Plus Washing machine 7 years back and it is under AMC.

I booked a complaint for the problem "not able to run spin due to over noisy".

The complaint was booked on 21.04.2009 and complaint no. was 2946678.

After 2 days one person came and said one spare part to be replaced.

I informed him We would be out of station between 27.04.2009 to 07.05.2009.

He informed me to contact him when we returned. I informed him on 08.05.2009

and he would replace with in 2 days. I contacted customer care. It was known to me that my

complaint was cancelled. Again I registered a complaint no 3018756 on 12.05.2009.

Even though I requested many times their Service Manager and Area Manager, they were

always telling they will send service person with in 2 days.

Today (09.06.2009) I contacted the customer care. It was known to me that my complaint

no. 3018756 was cancelled. Again 3rd time a complaint was registered as 3120859 on 09.06.2009.

Down Time : 2 Months and 20 days (21.04.2009 to 09.06.2009).

Place: Chennai. Date : 09.06.2009.

Company: IFB WASHING MACHINE
Country: India

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