IFB Washing Machine ELENA
Poor resoponse from Service Centre

I had registered a complaint of my washin machine almost 3 months back. Ticket no. 921 was given to me with the assurance that the mechanic shall visit my house soon. Unfortunately even after 3 months period there has not been any body who could see the machine. I registered a complaint on website and I was given a ticket no. 2591975 with an assuranc that the complaint shall be attended. It has been a month after that. On contacting the Local Service centre I was shocked to hear that the old comlaints records are not available due to shifting of the service centre. On 09.02.2009 a fresh complaint was registered with number 938 but till date no body has come to check the machine.

It is regretful that such a company has so poor after sale service.

Please do the needful immediately otherwise I shall have to approach consumer court.

Sunil Khajuria

Mob. no. 09419188122

579/5A Colonel Colony

Opposite Airport

Jammu.

Company: IFB Washing Machine ELENA
Country: India

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