IFB / Washing Machine Elena DX
Not Working

Dear Friend,

I had bought an IFB Washing Machine ELENA DX model on 9th June'2009 and installed on 12th June'2009

The machine was working nicely but then some sought of noise started coming while washing and then it stopped. We had booked a complaint on July 17th against it and an engineer had come and checked it and found loose screw and washer in poly bag in the machine. The engineer started the machine without loading the clothes, but after loading the clothes the machine started tumbling after a while.

I booked a complain again this time the engineer said the controller board has broken down and said that the card will be changed soon. After calling there helpline and other people time to time. Engineer turned up on July 24th with the card but the machine didn't start.

Please help me what should i do should i go for my money back or for replacement.

Thanks

Sarla Gouti

Company: IFB / Washing Machine Elena DX
Country: India

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