IFB Washing Machine - Front Loading
Missguiding

My machine was under breakdown due to some internal problem. Machine is still under warrenty period.

I have registered my complaint with IFB. They have send their technician through M/s Dhandeep lacocated near oswal park Thane (W). They advice me to spend Rs.1500/- in a Stabilaizer & have not carried out any repair / Servicing to my machine. The technician installed the stabilizer & set the machine on. This was on 29.05.2009. On 20 th of this month (Aug) the stabilizer was failed & after my complaint M/s Dhanadeep Serivecs took the faulty Stabilizer back and put the machin on direct supply w/o Stabilizer & till today they have not replaced the same and m/c is running on normal supply. Whenever I am calling them for replacement, the reason provided is NO STOCK. If my machine can run without satbilizer than why it was forced on me to buy, and suppose it is really not safe to run the m/c w/o Stabilizer than who will be responsible for any damage to the machine as the technician kept the machine on normal supply.

Company: IFB Washing Machine - Front Loading
Country: India

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