IFB Washing Machine, Model Number AW60-8062, Serial Number 80701791
Service provided is totally unsatisfactory. Request for replace with a new one

Mr. HS Durga Prasad have purchased a Washing Machine, Model Number AW60-8062, Serial Number 80701791 from "Tilakam & Co. Ambattur Matrix Consultancy on 06 Oct 08.

16 Oct 08 : Machine was installed and a Demo was given by the

representative and fault occured as 'E3' on the first instance.

17 Oct 08 : Fault was rectified by the representative.

During the month of Oct 08 the machine was used 3 times over a period of 10 days. Again another fault occured as 'E4'. Complaint was lodged vide complaint number 2384227.

04 Nov 08 : Representative attended.

Diagnosised as: Rejector Problem.

12 Nov 08 : Rejector was changed but of no use.

Diagnosised as : 806 Board reqd to be changed.

13 Nov 08 : 806 board changed but of no use.

Latest Diagnosis: Gear Problem.

The new machine has been faulty most of the time and hardly been of any use.

Service provided is totally unsatisfactory.

You are requested to replace the machine with a new one at the earliest. Customer is out of patience.

Company: IFB Washing Machine, Model Number AW60-8062, Serial Number 80701791
Country: India

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