Ifb washing machines
Machine stuck with water and dirty laundry

IFB Washing machine T2900, for which an AMC has been signed with and is valid till Aug. 2009. Machine is rendered unusable due to burnt motor on Nov 4th. Mechanics replace the motor on Nov 7th. Sunday Nov 9th machine does not let the water out and is stuck with dirty clothes and loaded with water - right from Sunday 9th till today Nov 11th.

Contacted the call centre No. 1860425 5678, I am given an assurance of attendance, but no one attends to complaint. Customer care 39004321 provides the same lip service. When asked for a contact of the manager in charge - a number 9224290584 is provided but the person at the other end keeps disconnecting. If I do not get a reply today - I propose to carry the dirty laundry with the wash water which is stinking to glory (as it is in the machine for the past two days) to the IFB Office and dump it there.

Any suggestions anyone?

Company: Ifb washing machines
Country: India

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