IFB, washing machine, senator(model)
Poor service

We have purchased IFB washing machine (senator, 6kg) model on october. Right from the installation with in a month or 2 I'm facing problem with the machine. Even the technician come, same or the other problem arises within a short period. In my experience the technicians are not skilled persons. Each time of complaint the technician changes and suggests some or other tips and make us buy their IFB products .recently 15 days back the servicemen had taken our machine to their service station and returned after 5days. The problem instead of rectifying it was enhanced making our clothes more wrinkled and uncontrolled temperature. We are lodging complaint since we identified the problem for many times.once the technician came, just opened the machine and touched some wires and said ur problem was rectified. But it is not true so. I'm complaining to the call center since one week but no response from service man. My washing machine in warranty period only. I need to replace the washing machine or need the best service so that I must not complain again atleast for few years.

Company: IFB, washing machine, senator(model)
Country: India

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