I-mate jama mobile phone
Defective set

I am Dr Amit Tirth, dental surgeon from moradabad, my brother Mr Anurag Jain had ordered two i-mate jama phones, through deals4all on dated 18/1/08 product number is 620001368 and 21/1/08 product number 620001433 through ICICI credit card. As one he has gifted to me and i am using in moradabad and the other he is using in delhi itself. There is some problem with both the hand sets that I am elisting below:-

1. While using internet through phone when we disconnect the phone it became hanged

2. The sim card slot is very tight that i have to use some thing to take out the sim card

3. While keeping the phone for an hour or more without using it, the screen become white and the led in the top of the screen become red as that happened in charging process

4. Some times after making a call, the phone became switch off, and it become dead after that then i have to take out the battery and then it starts up.

5. After inserting a memory card the phone regularly ask for downloading the musical library yes/no again and again.

6. Photograph taken From the Phone And Transferring Them To Pc They Become Hazzy in PC, Settings Are Ok.

7. After making a complaint to your customer care executive, he guided me to reset the phone that is hard reset, by doing that the problem will be solved automatically but after that also the situation is same. Then i again called up your customer care and then they ask me to send the mobile phone back.

Sir, I tried a lot to send you my mobile phone through curier but none of the curier service accepted a mobile phone, no one is taking a guarantee of that.

Besides spending 7000 Rs I had made calls for more than 1000 Rs for the solution of my problem, but unfortunately I didn’t get a feed back from your part. I am a doctor and this problem giving me a lot of trouble in my day to day job.

Company: I-mate jama mobile phone
Country: India

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