Indane
INDANE Domestic GAS Cylinde

Very Poor Service

I am Partha Mitra of NetajiNagar, Tollygunde Kolkata 700092. My phone number is 9831678087. This particular Gas Service agency called Chayanika Located in kolkata, Ranikuthi, Tollygunge under Indane Gas Services has provided very poor services in terms of booking and delivery of new cylinders. Its been 16 days I m over with my previous cylinder. I was desperately and restlessly trying to call the above mentioned agency on thier number 2471-7850 and 2481-0473 to book my new cylinder, but in vain. The number constantly and continuosly rings and then gets disconnected without any anwser. Then the number remains busy for next 45-50 minutes. Finally my wife visited Chayanika Office and requested them to take booking, which they declined and gave one phone number (1260) to her. I made booking through that number (1260) 14 days back. Still no response from them. Finally I took leave from office and went to their office last Friday. On enquiery they behaved very rudely and said that gas cylinder is not available and shall be given after supply comes. They claimed they are not entitled to let us know when they will supply us the cylinder. We are all left on their mercy. I have a single cylinder connection. Tell me how can my family with 2 school going kids cope with this crisis. I am suffering very severely because of this crisis both mentally and physically. Is this the way you treat your customers?

Company: Indane
Country: India

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