Indane
Improper Supply of refilled LPG Cylinders

I reside in Villivakkam - Chennai, and our dealer is Jeevan Gas Agency, Reddy street, Villivakkam. Phone No (044) 26174371.

I have booked the LPG cylinder refilling on 2/3, as they told we are getting the refilled cylinder within 2 days, but cylinder was not received after two days as they mentioned. Again when we called them regarding the position of Gas supply, they told that they will supply the cylinder on the evening, the day we called, but didn't turn up. When called again on 7/3, they say that somebody has booked the cylinder refilling on 27/2 with my consumer number. He said that some mistake in cylinder refilling booking has occurred from their side, they them self accepted. Again they said that cylinder will be sent on 7/3 evening, but till date no supply from them.

Also, with my previous cylinder refillings, the supply man of this agency asks extra money when he delivers the refilled cylinder, which will be around Rs.20 cylinder refilling charge.

Will your department do the needful solution on this?

Thanks

K Ganapathi Rao

Company: Indane
Country: India

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