Indane Gas
HARRASMENT IN GAS SUPPLY

I am your valued customer for the last 25 years. But am really shcoked

to see the deterioration of your services and the harassment faced by

me for last 1 year or so. It is increasing day by day and is becoming

impossible to bear the problem now. The consumer no. is 20471. The

dealer of our locality is "CHAYANIKA" at Ranikuthi, N.S.C. Bose Road,

Kolkata-700 047.

The great harassment faced by me is as follows :

1.Booking is not taken before 21 days of delivery of the gas cylinder.

2. Delivery is given after 12/15 days of booking (resulting in a gap

of 32/36 days since the gas cylinder is empty).

3. Weight of the full cylinder is quite light and not properly sealed.

4. The supplyman of the locality is charging huge extra amount to the

consumers to give the cylinder. He is frequently supplying the

cylinders out of turn.

My wife, being a working lady do not find time to go to the shop daily

and manage the cylinder as is done by most of the consumers in my

locality. I remain out of Kolkata most of the time due to my office

exigency.

I would request you to personally investigate the matter and take

special attention in regularizing the system. Please try to introduce

the system of weighing the gas cylinder before delivrery. I would also

like to know the rules for booking the cylinder now.

I expect your sincere co-operation in this regard and help me to get

rid of this day-to-day harassment. Your co-opeataion will be highly

obliged.

Thanking you,

Debasis Chowdhury

Consumer No. 20471.

Company: Indane Gas
Country: India

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