Indane Gas
Non timely delivery of LPG domestic cylinde

I (Consumer No. 24495) do not receive Cylinder on time despite making bookings for the same. In fact, my last request for cylinder was made on 07.03.09 and i am yet to receive a fresh filled cylinder. The cylinder which i receive after making repeated requests is often of less weight than the weight of the cylinder. my complaint of less weighment is justified by the LPG Agency i.e. Gemini Enterprises, Najafgarh, Delhi by stating that they have received underweight cylinder from the Company and hence they should not be held responsible for the same. The staff is extremely discourteous and unresponsive. the phone number for making a request for booking is either busy or never picked up by the agency. The staff at the booking counter never gives the booking number depite requesting for the same. The Gemini Enterprises is not at all fit to be a LPG Agent of a reputed company like Indian Oil Corp. I strongly recommend the cancellation of dealership of Gemini Enterprises for the above reasons. alternatively, the LPG Agency be issued a showcause notice to explain its impropriety and be ordered to mend its ways and behaviour with its customers, under intimation to me.

Company: Indane Gas
Country: India

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