Indane Gas
DELAYED SUPPLY OF LPG CYLINDER

DEAR SIRS,

MY CUSTOMER ID IS 26316 AND THE ADDRESS OF OUR SUPPLIER FOR LPG IS AS UNDER:

GAS & GADGETS

[CODE NO. 99071508]

Manton Super Market

Shop No. 34, Behala

Kolkata – 700 034

Phone Nos.: (033) 2407-2643/ 2644/ 5343

KINDLY NOTE THAT I HAD BOOKED A CYLINDER ON THE CALL CENTRE NO. (033) 2348-0697ON 3/9/09 FOR WHICH DOCKET NO. 730 WAS PROVIDED. I WAS INFORMED THAT THE GAS SUPPLY WOULD TAKE 5-6 DAYS TIME. HOWEVER, TODAY IS 24TH SEP WHICH MEANS IT IS ALREADY 22 DAYS BUT NO SUPPLY HAS BEEN GIVEN TO ME.

WHEN I TRIED TO CONTACT GAS & GADGETS AT THE AFORESAID TELEPHONE NOS. IT SIMPLY KEPT ON RINGING AND NO ONE ANSWERED THE PHONE. THUS I VISITED THEM YESTERDAY AND THEY CONFIRMED THAT THE DELIVERY WOULD BE MADE TODAY. HOWEVER, THE CYLINDER HAS NOT BEEN SUPPLIED TILL NOW (12:20 P.M. - ON 24/09/09).

WHEN I CALLED GAS & GADGETS TODAY, THEY RE-ASSURED THAT DELIVERY WOULD TAKE PLACE TOMORROW. THIS IS RIDICULOUS. THEY FAILED TO BELIEVE THAT I VISITED THEIR OFFICE YESTERDAY. THEIR CAREFREE ATTITUDE CLEARLY PROVES THAT THEY ARE NOT INTERESTED IN THESE MATTERS.

THIS IS AN UTTER HARRASEMENT FOR US AND WE SINCERELY REQUEST YOUR INTERVENTION IN THE MATTER FOR WHICH WE SHALL REMAIN EVER OBLIGED.

REGARDS,

TARUN KUMAR BANERJEE

MOBILE - 98749-75412

Company: Indane Gas
Country: India

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